Nevada’s Improvement in Collecting Child Support

Posted On November 21, 2013

From nowhere to the 36th position in three years, Nevada has moved up the ladder in child support payment collection. The state successfully introduced programs to improve the child support process and has won awards for doing so.

National Child Support Enforcement Association has awarded the Most Improved Program award to the Clark County’s District Attorney’s Family Support (DAFS) Office. Other states can follow the suit and develop a better system too.

What Contributed to the Award?

Child support in Nevada was quite slow for many years. But recently the DAFS staff did a commendable job. It improved the parenting establishment by a huge percentage and accumulated about $125 million in child support for Clark County in the year 2012.

How Did the DAFS Do It?

To achieve success in anything there is immense planning followed by adequate action. DAFS’s staff planned, examined the situation carefully and took the following steps:

  • Call Center Set-up – Though a communication medium was always there, a need for a call-center dedicated to Clark County was much necessary. The reason – there were thousands of cases of child support pending.

Hence a call-center was set-up few years ago; it now handles as many as 15000 calls per month. Since then the support collection is up significantly, and so is the overdue support collection. This wasn’t possible earlier. Better communication model has helped locate parents, establish paternity, and enforce child support.

  • Relocation of Division – Child support division was relocated to Southern Nevada in 2010. It centralized and perked up paternity and child support cases from Clark County and other locations in Las Vegas state. Today, it handles as many as 61000 cases related to child supports and enforcement. This single division office contributes to 59% of the overall child support cases from Nevada.
  • Improved Community Outreach – The division closely works with communities to reach out to the people and access information related to paternity. From reaching out to the hospitals to conducting genetic tests and getting results, and taking the matter to court and settling it in few hearings, everything has improved with better community outreach.

Child support and enforcement results in Nevada have improved after right steps were taken by the authorities. Other states across the USA can also follow the same and improve how the child support collection agencies work.


Christina M. Hernandez is the Director and Owner of Attorney Assisted California Centers in Orange, CA . Attorney Assisted is a leading paralegal service provider in Orange County, preparing and filing all legal documents. Also known as Legal Document Assistants, they are a more affordable alternative than going through lawyers for the same notary services. We also offer full divorce services, handling all divorce papers and guiding clients through the entire process out of court. Join me at Google+.

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